Product

January Product Update

Written by Tunç | Jan 19, 2026 9:12:12 PM

January was a big month for BetterUnite. We focused on shipping updates that reduce manual work, surface better donor insights, and remove friction for teams running fundraising, auctions, and CRM workflows every day. Some of these releases unlock entirely new capabilities, while others quietly make existing workflows faster and cleaner. 

Below is a breakdown of what’s new, organized by impact level.

 

MAJOR RELEASES

 

 

 

 

ENHANCEMENTS

Donor Statement Updates

Donor statements are now more flexible and easier to manage. Teams can filter by giving totals, tags, households, and pledges, customize layouts, and merge statements directly into emails.

 

Activity Reporting

The activities page now offers a clearer snapshot of calls, emails, and tasks over time. This makes it easier to understand engagement levels without digging through individual records.

 

Virtuous Pledge Sync Support

BetterUnite now supports syncing pledges with Virtuous. This is a significant upgrade for Virtuous users, keeping pledge data aligned across systems and reducing manual reconciliation.

 

Tessitura Integration User Experience Upgrade

The Tessitura integration has been updated with a smoother, more intuitive experience. Arts and cultural organizations can now set up and manage the integration more easily.

 

Multiple Sending Addresses from the Same Domain

Teams can choose between multiple sending addresses when emailing from a connected domain. This adds flexibility while maintaining consistent branding and deliverability.

 

OTHER IMPROVEMENTS

  • Schedule tickers with show and hide timing controls
  • Filter conditions for recurring payments
  • Multiple campaign filters in reporting
  • Custom reporting with custom field columns included
  • Custom fields displayed directly on the contact grid
  • Payout notification emails
  • Internal notifications when recurring payments or memberships are canceled
  • Mark donations as acknowledged
  • Generate letters directly from contact lists
  • Summary transaction reports grouped by donor
  • Bounced SMS messages reflected directly on contact records
  • Virtuous pledge sync support
  • Bulk move contacts between lists
  • Export reports by unique household names
  • Unsubscribed contacts report
  • Household name auto-population across related contacts
  • Search for soft credits in transaction reporting
  • Add age restrictions to auction items
  • Tessitura integration user experience upgrade
  • Reschedule scheduled emails without cloning
  • Donor type selection during offline donations
  • Clickable links in sent email previews
  • Multiple category support during auction item import
  • Emailing with multiple attachments
  • Google Maps address auto-completion for contacts